When your Infinix phone suddenly stops charging, it can be super annoying. You plug it in and expect the battery icon to show that charging symbol, but nothing happens. Don’t worry — this is a very common issue, and it can be fixed easily if you know what to do. In this guide, I’ll share simple, easy-to-understand steps to fix your Infinix phone not charging problem, using simple language that anyone can follow. Let’s get started. 🚀
Understanding the Problem
Before you begin fixing anything, it’s important to know why your Infinix phone isn’t charging. Here are some reasons this can happen:
- The charging cable or adapter might be damaged.
- The phone’s charging port could be dusty or loose.
- There might be a software glitch.
- Your battery could be faulty or drained completely.
- The power source (like a socket or power bank) isn’t working.
Basic Things to Check First
Start with the simple things before moving to big steps. Sometimes the solution is right in front of you.
| Step | What to Check | Why It Matters |
|---|---|---|
| 1️⃣ | Try a different cable and adapter | Damaged chargers often cause the issue |
| 2️⃣ | Use another wall socket | Power source may be faulty |
| 3️⃣ | Inspect charging port | Dirt or dust can block the connection |
| 4️⃣ | Restart your phone | Fixes minor software bugs |
| 5️⃣ | Remove phone case | Some cases block the charger from fitting properly |
Let’s go through easy methods you can try one by one.
1. Clean the Charging Port
Dust or lint inside the port can stop the charger from connecting properly. Use a small soft brush, a toothpick, or even a clean cotton bud to gently clean it. Be careful not to damage the connectors.
Pro tip 💡: Do this cleaning routine once a week to keep the port dust-free.
2. Try a Different Charger and Cable
Sometimes the problem is not the phone but the charger. Try using another cable and adapter — preferably the original Infinix charger. If your phone starts charging with the new one, your old charger is at fault.
Also, avoid local low-quality chargers, as they can damage your battery or slow down charging.
3. Restart or Soft Reset Your Phone
A software bug could be stopping your Infinix from recognizing the charger. Restart your device first. If that doesn’t work, try a soft reset.
Steps to soft reset:
Press and hold the Power and Volume Up buttons together.
When you see the Infinix logo, release the buttons.
Wait for it to restart completely, then plug in your charger.
4. Check the Battery Health
If your phone gets old, the battery may become weak. Go to Settings → Battery → Battery Health (if available) to check its condition.
If you notice abnormal things like quick battery draining, heating, or swelling, visit a service center for a battery replacement. Never ignore a swollen battery.
5. Use Safe Charging Mode
Modern Infinix phones have a feature called Safe Charging Mode or Battery Care. Enable it under Settings → Battery → Charging Settings. This helps the phone control charging speed and detect hardware issues.
6. Software Update Might Help
Old software can cause bugs affecting charging. To update:
Go to Settings → System → Software Update.
Download and install any available updates.
After updating, restart your device and plug it in again to check if charging resumes.
7. Factory Reset (Last Option)
If none of the methods work, back up your data and perform a factory reset.
Steps:
Go to Settings → System → Reset Options → Erase All Data (Factory Reset).
After resetting, set up your phone again and check if it charges normally.
Factory resetting removes all bugs and errors that might have built up in the system.
When to Visit a Service Center
If you’ve tried all these methods but the phone still refuses to charge, the problem may be hardware-related — like a damaged charging IC or port. In that case, visit an authorized Infinix service center.
Don’t try to fix internal parts by yourself unless you’re experienced, because it can void the warranty or cause more damage.
Tips to Prevent Charging Problems
Here are some quick habits to ensure your Infinix phone keeps charging smoothly every time:
Use only original or high-quality chargers.
Avoid using your phone while charging to reduce heat.
Keep your charging port clean and dry.
Don’t let your phone battery drop below 10% too often.
Avoid overcharging overnight.
Quick Summary Table
| Cause | Possible Solution | Difficulty |
|---|---|---|
| Faulty charger/cable | Try using another one | Easy |
| Dirty charging port | Clean gently with a brush | Easy |
| Software glitch | Restart or update phone | Easy |
| Faulty battery | Replace at service center | Medium |
| Hardware damage | Visit official repair shop | Hard |
Q1. Why is my Infinix phone charging slowly?
This can happen because of a weak cable, a low-quality charger, background apps, or power-hungry settings. Try using the original charger and close apps while charging.
Q2. Can software updates fix charging issues?
Yes, updates often fix bugs related to charging detection. Always keep your phone updated.
Q3. What do I do if my Infinix doesn’t show the charging symbol but charges?
That could be a software glitch. Restart your phone or update the system to fix display errors.
Q4. Is it safe to use other brand chargers for my Infinix phone?
It’s okay occasionally, but long-term use of non-original chargers may harm the battery.
Q5. My phone got wet and stopped charging — what now?
Turn off the phone immediately, don’t plug it in. Let it dry completely for 24–48 hours, then try charging again. If it still doesn’t work, visit a repair center.
With these simple steps, you can easily fix most Infinix phone not charging problems without panicking. Just be patient, follow the guide, and keep your device well-maintained — your Infinix will be back to full power in no time.
Infinix Firmware Team
Kaushal Kumar
InfinixFirmware.com brings you the most reliable mobile technology updates, from the latest smartphone news and new launches to detailed specifications and trusted firmware solutions. Backed by over 5 years of hands-on experience in Android firmware and mobile repair, our team delivers 100% verified flash files, official stock ROMs, and step-by-step guides to ensure your device runs at its best. 📧 [email protected]